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Testimonials

We have carried out high-end works for many of our customers and their kind testimonials below speak for themselves!

“I just wanted to email and say how happy I am with the work Martin and Del have done working on the Glasshouse boilers. They have been an absolute pleasure to have onsite and wish all our contractors were as efficient and friendly as they have been. Your company is welcome at Omni anytime!”

Eilidh, The Omni Centre

“An organisation that has demonstrated a commitment to providing outstanding cost effective heating solutions. Backed up with consistently high service standards. Why go anywhere else.?”

John Acton

“We needed a solution in so much as to find a commercial company who also undertake domestic work, which is reasonably rare, rather than just a domestic heating engineer. We found OHS to assist with a complex double gas boiler system with problems. Hayden (OHS Engineer) appears to have a rare set of knowledge and skills in boilers, system design, renewable and control systems.”

Pete F

“Many thanks for sending Justin to us yesterday to resolve the issue. I have been so impressed with both Nick and Justin, at last people who helpfully understand our heating. I would have no hesitation in recommending OHS. ”

Di, Residential Customer

“I just wanted to pass on my thanks to all of you involved in sorting out my heating. The system seems to be working very well at present. I appreciate the speedy responses to my queries. I am especially grateful to Jack, Paul and Brian for all their hard work, they were so friendly, easy to accommodate, considerate, explained what they were doing, and were all extremely careful and tidy. Many thanks to all. If I need to have further work carried out I will have no hesitation using OHS again”

Mary C

“GREAT WORK, very professional from planning to works on site. Pleasure when you have guys that take pride in work and want to do it correctly, VERY HAPPY”

Arek, Maintenance Manager, Slaughters Manor

“I was very impressed with your engineer, Iain Coulson, as did a great job and seemed very switched on. I'd like to add that we're always impressed with the work that OHS do, which is why we keep coming back.”

Andrew Shaw, Westbury-on-Trym Methodist Church

“Just wanted to drop you line to thank you, your office team and all the service engineers, for all the phenomenal support you have given me during my time at Westonbirt. Could I also please thank Lucy and Katie for all the help they have given me. I couldn’t have done it without you all. Please do pass on my thanks and appreciation to all the team.”

Amanda Houston, Estates Manager, Westonbirt School

“Just received my annual service to my boiler and all other equipment in relation to my gas central heating system. I’m usually out when this service takes place but as it happened not today. I had no idea how much was involved or what has to be done obviously each year. I was so so impressed seeing Haydn at work! He is incredibly focused, thorough and clearly brilliant at his job and I feel privileged to have my service done by him. He must be such a valuable asset to OHS. So a huge thank you as always as I really do appreciate my annual A1 service!”

Jenny Taylor

“I just wanted to let you know that Peter Norris is a complete star and is a most brilliant employee of OHS. He is a real credit to you and your firm. Peter volunteered to come out to Locketts at 8pm last night and check the heating system for us, so impressive, he did come out to us at 7.30 this morning. We cannot thank him enough for his help and assistance in sorting out our boiler issues. Please pass on our comments to the bosses of OHS as we really feel Peter is a credit to your firm.”

Olivia Archer, Locketts Farm Limited

“Elliot asked me to pass his thanks on again to engineers Jack and Paul as he felt he didn’t say thanks enough for a good job and hard work from you both. Gary also says thanks for another brilliant job they are both very happy with the work you’ve done and very pleased with the outcome and a tidy looking job all cleaned up and rubbish cleared. ”

The Kinsey's

“My Mum has asked that I email her thanks to Nick through to you. He has been brilliant throughout, very reassuring to a 78 year old panicking and very professional. He put up with all her silly questions and is a credit to your company. Please pass mine and my brothers thanks also - he has been brilliant, even coming out late in the afternoon and returning early the next morning. Finally after 5 stressful days she has heat and hot water.”

Ann Pritchard

“I recently retired from Haydonleigh Primary School, Swindon as Site Manager and prior to that I was Estates Manager at the Whitehorse Federation Multi Academy Trust managing many schools, OHS were always there to support us even at short notice. Haydn and the teams' knowledge and expertise is legendary which not only saved us time but also money with the added bonus of keeping our schools warm with minimal breakdowns. A lot of the time an engineer was able to talk me through a quick fix to get things working again until someone arrived on site.”

Kevin Young, retired, Haydonleigh Primary School

“As always OHS are brilliant at sorting you out and with a smile too. I’ve never met anyone who doesn’t do customer service really well. Amazing.”

Richard Bailey, Blueyonder Group

“Nick saved the day with our leaky rad yesterday. We have a VVIP visit today and couldn’t have puddles on the floor – thanks for such a prompt response to our call for help. Also, please pass on our sincere thanks to Haydn for a fantastic response to our plea for help. He was absolutely brilliant and resolved the problem in double quick time.”

Phil, Overson, Pinewood School

“Your company is the most responsive that I have dealt with in my entire time in the UK. Thank you for such good service.”

George Feiger

“Please thank the engineers for us for fitting us in so quickly. It’s lovely to have a great service from you all – makes a refreshing change from other suppliers that we deal with.”

Lisa Stephens, Director, Scott Aerospace

“I wanted to feedback to you that the OHS engineers have been fantastic throughout their time with us, they have been very respectful of our need to continue operating with Holiday Club and have worked with us to ensure that security has been maintained and H&S requirements met at all times. They have been so tidy, punctual and pleasant to have around. Please do let OHS know how impressed we have been.” Please do pass on Tracy`s thanks and also may I add my congratulations to you and your team.”

Gary Vaughan, Estates Manager, St Edwards Prep School

“May I thank Nick Hudd for his expertise in repairing my boiler, but chiefly for his kindness. He really is an asset to your company”

Hazel Stock

“I would like to extend my thanks to you all at OHS for your prompt response to our recent issues. The children have been through a lot in the last year and on behalf of them and the staff I thank you for keeping them warm again. Without doubt the move to OHS to maintain our HVAC equipment was one of our best decisions ever. Your staff are all thoughtful, professional and a pleasure to have on site.”

Keith Duller, Site Manager, Beacon Rise Primary School

“Can I just say your team, are the most politeful ever, wish everyone else was like this. Rarely do you get thank you's from anyone, but everyone who works for you is so polite it is unreal in this day and age, brilliant”

Brenda Rees-Jones, G.M. Treble

“Thank you all for your hard work and dedication in completing the recent refurbishment of the third floor, your ability to meet our tight timetable has been very much appreciated. We completed a lease agreement today and now look forward to welcoming a new tenant to the property.”

Marian Day, HPH Commercial Property

“OHS have provided us with long term excellent service for all our industrial heating requirements. OHS have overseen seven projects for us in the last 5 years, all of which have been completed to budget and on time. The types of projects undertaken for Precision Profiles have included gas, oil and propane, supplying industrial air heating, boiler plant equipment, gas ovens and spray booths. OHS are a pleasant and reliable company to trade with. Our satisfaction extends to their Service Department, in the maintenance and repair of installed equipment. We have no hesitation in recommending them.”

Terry Windows, Chew Valley Property & Maintenance

“I called your help desk about a leaking pipe that we had in our corridor today. A young chap turned up about an hour or so ago, and we are very impressed with him! He picked up a lot of issues (which I am aware of and am actively trying to resolve - mainly due to an untrained member of staff having been delegated to do plumbing work by various Site Managers), but he has sorted the current problem out and rectified some other issues which could have caused further problems down the line, so please pass on our thanks. It is so nice to get professional, polite and very competent staff turn up now – this is what I was hoping the outcome would be when I put the boiler contract out to tender.”

Tracy Pickett, Kingsdown School

“Thank you to the team at Octagon for the outstanding service our company has received. Your engineer Mr Darren Chivers is a credit to your company who attended to carry out the annual service across our premises. From the minute he arrived we received an exceptional service. Our boilers have been inspected to the highest standards, which is such a difference from the other companies who have attended our site over the years. We have been kept updated on the progress of the job and informed of any defects/issues and the inspections have been carried out efficiently, thoroughly and in a very clean and tidy manor. We would have no hesitation in recommending your firm to all our associates.”

Julia Quaint, LLewllin's Machine Co Ltd

“I would like to take this opportunity on behalf of St Andrew's, to thank you for the way in which your site team have carried out the works involved in replacing the church boiler. Nick, especially, carried out the work in an exemplary fashion. He was very helpful, courteous and worked to a tight programme to get the system operational for the funeral today and the wedding tomorrow, despite the problems caused by the roof leaks.”

Barry, St Andrew's Church

“We have worked with Octagon Heating Services Ltd for many years and have a high regard for their knowledge and abilities. Above all, they share our philosophy in terms of Customer Service with their approach being to establish long-term best practice for end users, rather than simply a quick fix to operational problems. We are pleased to be associated with Octagon Heating Services Ltd and hope it is a relationship we will continue for many years.”

Richard Sharp, C. Brewer & Sons Ltd

“With our old installation we were always battling to keep all systems going, but now since OHS installed two Atag boilers we are assured of a consistent flow of warm water for all uses. The Lido is a frantically busy establishment and any disruption to our heating is an unthinkable, or at least, undesirable scenario.”

Arne Ringer, Bristol Lido

“We have used OHS to maintain the space heaters in our branch network for many years. They have also specified and installed cost-effective heating solutions as our network has grown. Helpful and knowledgeable, they have provided excellent and responsive service at a competitive price.”

Matthew Johnson, Tileflair

“In 2013, due to a prolonged period of dissatisfaction with our incumbent mechanical services provider, it was decided to review our service provision in this regard. Following a recommendation from a colleague, Octagon Heating Services Ltd were approached. Over the last four years, I am pleased to state that Octagon’s maintenance and installation work has always been of an extremely high standard. In addition, their excellent customer service skills and attention to detail would lead me to heartily recommend them to others.”

Ben Tavener, Bristol Grammar School

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What to do if you have a burst pipe Firstly turn off the main water supply coming into your property, usually under a cover on the path outside the property but can also be found at the end of the road or by your water meter. Also, switch off your b...

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Staple Hill
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0117 957 5557

 

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